Bikram Shrestha has proven himself as an innovative figure in Nepal’s financial sector with more than 25 years of experience in banking, internet innovation, and regulation. His work is characterized by his dedication to digital inclusion, sustainable development, and support for strong internet regulations that strengthen communities. He is based in Kathmandu. A combination of operational know-how, strategic leadership, and a drive to modernize banking services are evident throughout his journey.
Head of Digital Banking, Sanima Bank Limited
May 2014 – Nov 2024 | Kathmandu, Bāgmatī, Nepal
He has headed the administrative, operational, and ICT elements of Sanima Bank’s e-banking payment products such as card products (debit/credit), internet banking, mobile banking, branchless banking, ATMs, and allied services for more than a decade. He worked with national and global collaborators like VISA, Mastercard, and with regulatory bodies to ensure harmony in operations and state and federal law complies. His duties involved writing proposals, analysis of customers’ requirements, the suggesting of profitable options, cost-benefit and risk analyses, and negotiations with customers over fees in order to achieve maximum profitability. He supported the bank’s deposit expansion efforts, made revenues from e-banking products, and achieved individual, departmental, and bank-wide targets. He also resolved electronic fund transfer (EFT) complaints and payment system, ATM, and card-related fraud claims. From May 2015, he was serving as an Information Security Officer (ISO), assuring information security operations, defining security procedures and standards, risk assessment management, compliance with policy and coordinating contingency plan exercise with the internal audit department.
Head of Card Center, Bank of Kathmandu Limited
Sep 2011 – May 2014 | Kathmandu, Nepal
He was responsible for developing, implementing, and managing card-related products and services at Bank of Kathmandu. His role involved developing card business strategies, leading projects, ensuring operational efficiency, managing customer relations, reducing risks, and leading a dedicated team of professionals. He analyzed market trends, customer needs, and business opportunities, developed pricing models, promotional campaigns, and market strategies, and launched key card-related projects, such as Visa-branded debit and credit cards. He optimized operational efficiency, established strong relationships with merchants and third-party vendors, and ensured compliance with international standards and local regulations, contributing to the bank’s growth and enhanced customer experiences.